Support of Combustion Analyzers
TSHR offers support tools and capabilities to meet your current and future demands and help to achieve a lowest possible cost of ownership and highest productivity of your combustion elemental analyzer solution. Customers in The Netherlands and Belgium will receive direct support from factory specialists, while in other countries they will receive valuable prompt service support from our trained and authorized distributors.
This includes for amongst others TSHR NEXIS, TSHR NEXIS VP, TSHR 6000, TSHR 7000 and the legacy Thermo 3000 series:
- Application Support – Method and application development for your own samples
- Training – Operational and user maintenance training
- Repairs – At factory repair of instruments, modules and glass parts*
- Service Support – preventive and corrective maintenance *determined on customer request
Please contact us or your local distributor to obtain more information on these support capabilities.
When an instrument breaks down, you need a fast and reliable response to get your lab up and running again. TSHR On Demand Services offer a level of expertise and responsiveness you can feel confident about. All repairs are performed by knowledgeable professionals using genuine factory parts. Our staff of Field Service Engineers have years of experience, so you know that the job will be done right the first time.